Cookie Policy

Cookies and other Tracking Technologies Policy

This policy explains what cookies and tracking technologies we use and why we use them on both our websites www.speedyservices.com and www.speedyhire.com (our "Site") and in connection with the emails we send to you. Please read this policy fully.

WHAT ARE COOKIES?

Cookies are small pieces of computer code that are placed on your computer, tablet or device when you access our Site. They are not harmful to your devices (like a virus or malicious code).

Cookies do not store personal information such as card numbers and passwords. Their most common use is to identify whether or not you have been on a website before, which items you looked at and if you placed anything in your basket but did not go through with the transaction.

When you next log on to our Site, your computer or mobile device's stored cookies will send a message to our Site to let it know you have been there before. This is why you may notice your basket contains the items you last put in there without buying, or similar products to those you have purchased in the past pop up as side adverts.

Speedy Services wants to be open with our customers and to reassure you that our cookies are safe and are used to help provide a smoother shopping process for you. Our cookies may appear with the file names of User, Cache, ASP.NET_SessionId and .SHAUTH, so if you spot these on your computer, you will understand why they have been stored there.

For further guidance on how to manage your computer's cookies as well as details of the benefits of allowing them to be stored on your devices, please see below

 

HOW DO WE USE COOKIES?

We have set out brief details of the cookies and similar technologies we use together with an overview of why we use them. To understand the table it is useful to know the following:

• cookies have a lifetime. Some only last until you close your browser or a short time. These are called 'session cookies'. Some last longer though, for example, to allow a website to recognise you when you return to them. These are called 'persistent cookies'.
• cookies placed directly by a website owner (like us) are known as 'first party cookies' and most modern websites also use technology provided by other people/businesses. Cookies placed by other parties are known as 'third party cookies'.

HOW CAN YOU MANAGE COOKIES?

If cookies are enabled on your computer, tablet or device, it means you are able to enjoy a full browsing experience. Allowing cookies to run means you can access the full features of our Site. 

The main way to see what cookies are enabled and to manage cookies that are set on your computer, tablet or device is through adjusting your web browser settings. To manage cookies on your smart phone or tablet please refer to your user manual. 

Here is the guidance for PCs:

Google Chrome

1. Click on Cog at the top of your browser window and select Settings
2. Scroll down until you see 'Show Advanced Settings' and click
3. Locate the 'Privacy' section, and select the 'Content settings' button

Microsoft Internet Explorer

1. Click on 'Tools' or the Cog (dependant on version) at the top of your browser window and select 'Internet options' 
2. Click on the 'Privacy' tab

Mozilla Firefox

1. Click on the 'Firefox' menu at the top of your browser window and select Options
2. Then select the Privacy icon

Safari

1. Click on the Cog icon at the top of your browser window and select the 'Preferences' option
2. Click on 'Security'

Opera

1. Click on the 'Opera' menu at the top of your browser window and select 'Settings' then click 'Preferences'
2. Select the 'Advanced' tab, then select 'Cookies' option

Here is the guidance for Macs:

Safari

1. Click on 'Safari' at the top of your browser window and select the 'Preferences' option
2. Click on 'Security'

Mozilla and Netscape

1. Click on 'Mozilla' or 'Netscape' at the top of your browser window and select the 'Preferences' option
2. Scroll down until you see cookies under 'Privacy & Security'

Microsoft Internet Explorer:

1.Click on 'Explorer' at the top of your browser window and select 'Preferences' options
2. Scroll down until you see 'Cookies' under Receiving Files.

USE OF TRACKING TECHNOLOGY IN CONNECTION WITH EMAILS WE SEND

In addition to the cookies on our Site, we may use tracking technologies in connection with the emails we send to you. We may use:

• website links in our emails which track whether or not you have clicked on such links; and
• small transparent image file(s) which records how you interact with the email. This may include whether you have received the email, opened the email, clicked on a link contained in the email, forwarded or replied to the email or unsubscribed from future emails.

We will only store personal data collected by these tracking technologies in an aggregated form so you can no longer be identified, and in such cases, we will continue to keep and use this anonymised information.

We never share any personal data collected by these tracking technologies with a third party but we do share aggregated data. For example, the total number of email deliveries (from which you cannot be identified).

If you do not wish to give us this information, you can choose to turn off automatic image loading in the settings section of your email provider.

LINKS AND EMBEDDED CONTENT

Our Site links to and embeds content from other websites, including in particular in relation to our maps function. A link or 'frame' does not represent any recommendation or endorsement by us and does not mean that we have an association with the linked website(s).  We are not responsible for the content or privacy policies of these websites, nor for the way in which information about their users is treated. For more information regarding the privacy practices of these websites please contact them directly.

UPDATES TO THIS POLICY

We regularly review the cookies and tracking technologies we and our suppliers use to continually improve our services to you. As a result, we will need to change this policy from time to time to keep it accurate and up to date.  Whenever we change this policy, we will post a revised version on our Site. That way, you can check to see if you’re still happy and adjust your settings if you want to before proceeding any further.